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Making your reservation for an Ocoee Raft trip  Request a trip online or call our toll-free number 1-877-77 OCOEE (1-877-776-2633).
Our Adventure Consultants are experts at arranging successful adventure vacations at the Ocoee. Call us today!
Liability We encourage the purchase of vacation trip insurance which covers loss of personal belongings and personal injury. We assume no liability for personal injury or loss of personal belongings. You will be required to sign a personal injury and photo waiver before your trip. A copy of the waiver is available upon request.
All participants under the age of 18 must have a completed release form signed by a parent or legal guardian.
Rates All rates are stated per person. Prices do not include applicable taxes and are subject to change without notice.
Reservations Regulations by local, state, and federal agencies limit the number of guests we can accommodate each day. To secure the date of your choice, it is therefore best to make reservations as soon as possible.
Some trips fill up many months in advance, while other adventures have openings on short notice. When you have selected your trip date call us at 1-877-77 OCOEE and our reservationists will be happy to secure for you the available adventure of your choice.
General Deposit & Payment Policy
Within ten days of your phone call, you must confirm your reservation with a non-refundable deposit. Full day trips require a $10 per person non-refundable deposit. All other trips require a $5 per person non-refundable deposit. Individuals who cancel will have their deposits withheld and those deposits cannot be applied to the remainder of the account balance.
If you wish to make a reservation after the balance due date of your trip, we are happy to accept money orders, VISA, Mastercard, Discover or American Express to confirm your reservation.
Reservations not paid in full by the balance due date are subject to cancellation without notice.
Questions? Please call 1-877-77 OCOEE (1-877-776-2633)
General Cancellation & Refund Policy Because operating funds are committed long before the trip departs, few, if any, of these expenses can be recovered on late cancellation. If you are unable to attend your scheduled trip, feel free to find a substitute to fill your spot. If you must cancel your reservation with more than 30 days notice, we will refund the full amount less the non-refundable per person deposit. If you cancel with 20 to 30 days notice, you will receive a 50% refund; if you cancel with 10-19 days notice, you will receive a 25% refund.
Cancellations with less than 10 days notice will not receive a refund, but you will be issued a percentage of payment as a River Voucher. (River Vouchers are good for one year from the date of your trip) If you must cancel your trip, please let us know as soon as possible so that you may receiver the largest percentage refund or River Voucher applicable.
Due to the rigors of a river adventure, consumption of alcohol or drugs is not permitted before or during raft trips. Intoxicated persons will be refused, without refund.
Big Frog Expeditions does not discriminate against any individual on the basis of race, color, creed, sex or national origin.
Make your Ocoee rafting reservation now - come play with us!
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