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Making your reservation for an Ocoee Raft trip  Request a trip online or call our toll-free number
1-877-77 OCOEE (1-877-776-2633).
Our Adventure Consultants are experts at arranging successful adventure vacations at the Ocoee. Call us today!
Liability
We encourage the purchase of vacation trip insurance which covers
loss of personal belongings and personal injury. We assume no
liability for personal injury or loss of personal belongings.
You will be required to sign a personal injury and photo waiver
before your trip. A copy of the waiver is available upon request.
All
participants under the age of 18 must have a completed release
form signed by a parent or legal guardian.
Rates
All rates are stated per person. Prices do not include applicable
taxes and are subject to change without notice.
Reservations
Regulations by local, state, and federal agencies limit the number
of guests we can accommodate each day. To secure the date of your
choice, it is therefore best to make reservations as soon as possible.
Some
trips fill up many months in advance, while other adventures have
openings on short notice. When you have selected your trip date
call us at 1-877-77 OCOEE and our reservationists will be happy
to secure for you the available adventure of your choice.
General
Deposit & Payment Policy
Within ten days of your phone call, you must confirm your reservation
with a non-refundable deposit. Full day trips require a $10 per
person non-refundable deposit. All other trips require a $5 per
person non-refundable deposit. Individuals who cancel will have
their deposits withheld and those deposits cannot be applied to
the remainder of the account balance.
If
you wish to make a reservation after the balance due date of your
trip, we are happy to accept money orders, VISA, Mastercard, Discover
or American Express to confirm your reservation.
Reservations
not paid in full by the balance due date are subject to cancellation
without notice.
Questions? Please call 1-877-77 OCOEE (1-877-776-2633)
General Cancellation & Refund Policy
Because operating funds are committed long before the trip departs,
few, if any, of these expenses can be recovered on late cancellation.
If you are unable to attend your scheduled trip, feel free to
find a substitute to fill your spot. If you must cancel your reservation
with more than 30 days notice, we will refund the full amount
less the non-refundable per person deposit. If you cancel with
20 to 30 days notice, you will receive a 50% refund; if you cancel
with 10-19 days notice, you will receive a 25% refund.
Cancellations
with less than 10 days notice will not receive a refund, but you
will be issued a percentage of payment as a River Voucher. (River
Vouchers are good for one year from the date of your trip) If
you must cancel your trip, please let us know as soon as possible
so that you may receiver the largest percentage refund or River
Voucher applicable.
Due
to the rigors of a river adventure, consumption of alcohol or
drugs is not permitted before or during raft trips. Intoxicated
persons will be refused, without refund.
Big Frog Expeditions does not discriminate against any individual on the basis of race, color, creed, sex or national origin.
Make your Ocoee rafting reservation now - come play with us!
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